Owners Michael Morgenstern and Robert Twilt conduct business in the most professional and efficient manner. Building long term relationships is the company’s focus and the key to their continued success.


ROBERT TWILT
Robert Twilt began his elevator career within the manufacturing sector of the elevator industry over 25 years ago. The foundation of Robert’s expertise lies in how the quality of the each individual component plays a key role in the integrity of the final installation of the elevator system.

Following his transition to the field sector of the industry, Robert excelled quickly, demonstrating leadership in various positions including: Maintenance Technician, Troubleshooter, Service Adjuster, Foreman, Field Supervisor, Service Manager and finally District Manager of Toronto with North America’s largest elevator company.

robert@elevatorconsultant.com

MICHAEL MORGENSTERN
Michael Morgenstern has over 20 years experience in the elevator industry. While employed at Otis Elevator, Michael learned the elevator maintenance side of the industry. His statistical analysis of elevator maintenance performance based on call-back ratios is the same methodology used by most elevator service companies today.

Michael’s responsibilities changed when he joined ThyssenKrupp Elevator, the second largest elevator company in the world. He quickly expanded from a Sales Consultant to Sales Manager. He effectively navigated the company’s pricing structure, product specifications, tendering process, dispute resolution and contract negotiation, all of which formed the basis of his knowledge of the elevator industry.

michael@elevatorconsultant.com

ROB GROULX
Rob began his career with Schindler Elevator Corporation over 23 years ago in the field as a technician. Rob's skills in the field made him a valuable asset in new construction with his understanding of elevator controls.

Rob expanded his elevator career by joining Fujitec Canada and held various sales and marketing positions over the next 4 years, rising up to Branch Manager and Director of Sales and Marketing. His skills in project management and sales were noticed by ThyssenKrupp and he joined the company to lead the Toronto organization in Modernization and New Construction sales. The Team of sales professionals Rob brought together was one of the most successful groups in all of ThyssenKrupp North America.

Rob's knowledge of the elevator industry, developing community, general contracting and architectural firms coupled with his in-depth understanding of complete project management compliment National Elevator's strong technical and operational strengths.

rob.groulx@elevatorconsultant.com